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Contact us

How can we help you today?

KONE China Headquarters

8A88 Shanghai Mart, 2299 Yan An Rd(W)
Shanghai, PC 200336

Tel +86-21-2201 2222
Fax +86-21-2201 2111

KONE Kunshan Park

88 Middle Gucheng Rd
Kunshan, Jiangsu, PC 215300

Tel +86-512-5779 4550
Fax +86-512-5779 4551

Customer Care Center

Tel 10101099 / 4006011099

Open 24h for:
Maintenance service requests
Reporting an emergency

For non-urgent service inquiries you may also e-mail the KONE Customer Care Center at


We will reply to you as soon as possible